FAQs

Taking part

How do I sign up to fundraise for Soldier On?

Easy. Just click register at the top right-hand corner and select what kind of fundraising you wish to do. You may want to challenge yourself in an upcoming fun run, have a trivia night with mates, host a morning tea at work, or a bake stall at your child's school. You can make it as simple or as big as you like, for 10 friends or for 100 friends. The possibilities are endless.

Do I need to already be fit to take part in a physical challenge?

Absolutely not. People from all walks of life are welcome to take part. We have people who have done hardly any exercise at all right through the most seasoned athletes are taking part. In fact, it is the perfect thing to help you start a healthy active lifestyle.

How do I log my activity?

Logging your activity show your donors you are “walking the walk”. You can log your kilometers in two ways:

  • Link your page to a fitness tracker or app - we are linked to FitBit, mapmyfitness and Strava to automatically sync with your fundraising page and add to your kilometre tracker each time you record an activity (Please allow 24 hours for your activity to show up on your fundraising page); or
  • Log your steps manually - simply login to your online fundraising page and head to the ‘My Fitness Activity’ to record your activity.

Even better – you can live stream your workouts and have your supporters watch where your adventures take you.

Can I ask people to join me by forming a team?

Absolutely! The more the merrier. You can ask friends and family to join you or even create teams at your workplace and have some friendly competition between different office departments.

How do I create a team?

Just click the ‘Sign Up’ button and when you get to ‘Create Your Page’, you will be asked if you’d like to create a team or join a team.

Who do I contact if I have problems with my fundraising page?

Email us at fundraise@soldieron.org.au or call on 02 6188 6117 and we will respond within 2 business days.

Fundraising

Where does the money go?

Every dollar you raise for Soldier On goes directly to programs and services designed to help prevent veteran suicide. For more information on how your support can enable veterans and their families to thrive, please feel free to look at our most recent Annual Report or visit soldieron.org.au/how-we-help/

Does Soldier On help with my fundraising?

We sure do. We will be sending you tips and hints along the way, giving you some ideas on how to get creative to reach your target. 

Will my sponsor receive a tax-deductible receipt for their donation?

Yes, any donation above $2 is tax deductible. At the time of submitting their online donation, an automatic receipt will be emailed to your sponsors.

How do I bank any cash that someone has given to me so it shows up on my fundraising page?

The easiest way is to do this is to make a donation to your own fundraising page using your credit card. The total amount will then show up on your page.

To do this, you'll need to log into your Dashboard and add what we call an Offline donation. Make sure you use your friend's name and email address - that way they instantly receive their tax receipt for their donation. 

How do I change my fundraising target?

Log in to your Dashboard and click on ‘Edit my page’ and update your fundraising goal.

Is there another question you have in mind?

Get in touch with our fundraising team

Phone: 02 6188 6117

Email: fundraise@soldieron.org.au